Three different controls
- Activation or account locks can prevent a reset device from being activated by a new owner
- Carrier locks restrict use under a carrier policy
- Mobile-device management can apply organizational settings or enrollment requirements
Evidence to request before payment
- Reset and activation under the agreed test conditions
- Carrier-lock status and destination SIM test
- Settings or enrollment evidence relevant to device management
- Identifier matching between the device, inspection record and quotation
Write the accepted status into the order record
Use separate fields for account status, carrier status and management status. If a check cannot be completed, mark it pending and agree what happens if the device fails after delivery.
Sources and further checks
Use the official references below to verify model or platform details. Product condition and availability still require device-level confirmation.
Frequently asked questions
Does an unlocked phone prove Activation Lock is clear?
No. Carrier status and account activation status are different checks.
Can a quick home-screen test prove MDM is absent?
No. Request the relevant reset, setup and management-status evidence for the exact device.